This event will be a phone-free experience. Use of cellphones, cameras, or other recording devices will not be permitted in the performance space. Upon arrival at the venue, all phones will be secured in Yondr pouches that will be reopened at the end of the event. Guests maintain possession of their belongings at all times and can access their phones throughout the event at designated Phone Use Areas in the venue. All phones will be re-secured in Yondr pouches before returning to the performance space. Anyone seen using a non-permitted device during the performance is subject to removal from the venue. Guests are encouraged to bring a credit card for purchases while inside. We appreciate your cooperation in creating a phone-free viewing experience. For accessible bookings and support by phone or email, contact the TO Live Box Office team at 416-366-7723 | 1-800-708-6754 | boxoffice@tolive.com. --- Event Capacity: 982
No Resale Over Face Value: Melanie Martinez is using Ticketmaster's Face Value Exchange to help fans get tickets at the original price. Tickets will be non-transferable and can only be resold on Ticketmaster at face value.
In advance of shows, tickets can be picked up during daytime hours at the Elgin & Winter Garden box office, or any other TO Live box office (Meridian Arts Centre, Meridian Hall, St. Lawrence Center for the Arts). On show days, tickets will be available for pickup from 2 hours prior to the scheduled curtain time. Please arrive early to avoid congestion and delays, and be prepared to present the actual credit card used for purchase and photo ID.
Public parking is available at nearby lots. For more information, please visit www.heritagetrust.on.ca/en/ewg/ewg-home/about-us/directions-and-parking.
Accessible Seating: The Centre is fully accessible with elevators and ramps throughout allowing access to both theatres. Wheelchair seating is located on the Orchestra levels. All accessible seating is available through the Box Office at 416-366-7723 | 1-800-708-6754 | boxoffice@tolive.com. Hearing Devices: A phonic ear system (FM frequency) is available to assist the hearing impaired.
No smoking is permitted in the building.
All patrons including babies-in-arms require a ticket of admission. Please note that individual performances may have additional age restrictions, warnings, or other arrangements than those outlined here, so please see the event page for full details.