- Main Box Office: (704) 549-5555
- Venue General Information: (704) 549-5600
- Located at main box office entrance
- Valid photo ID required for pickup
- Arrive minimum 1 hour before show time
- Can be retrieved by original ticket purchaser or authorized representative
- On-site parking available
- Standard parking: $20-$25 per vehicle
- VIP/Premium parking options
- Cash and credit card accepted for parking
- Carpooling recommended
- Designated wheelchair accessible areas
- Companion seats available next to accessible spaces
- Location near entrance/exit points
- Must be purchased through venue's accessibility coordinator
- No outside food or beverages
- Sealed water bottles permitted
- No professional cameras
- No large bags or backpacks
- Valid ID required for alcoholic beverages
- No smoking inside venue
- Children under 2 typically free on lap
- Children 2+ require full-price ticket
- Some shows may have specific age restrictions
- Parental discretion advised for mature content performances
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