MercyMe

Unfortunately, the Event Organizer has had to cancel your event. No action is required to obtain a refund. It will be processed to the original method of payment used at time of purchase, once funds are received from the Event Organizer, which is usually completed within 30 days. If the Event Organizer is offering a credit option, it will be visible within the Event Details of your order, which can be found in your Ticketmaster account. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our Purchase Policy for more information.

- Main Office: (239) 948-7825
- Ticket Office: (239) 948-7825

- Located at main ticket entrance
- Valid photo ID required for pickup
- Available 90 minutes before event start time
- Prepurchased tickets can be collected here

- Free parking on-site
- Multiple lots surrounding arena
- Accessible parking near main entrances
- Recommended to arrive 45-60 minutes early for larger events

- Wheelchair accessible spaces available
- Companion seating adjacent to wheelchair spaces
- Elevators to multiple levels
- Assistance available upon request

- No outside food or beverages
- Bags subject to search
- No professional cameras
- No weapons
- No large backpacks

- Children under 2 typically free on lap
- Children 3+ require ticket
- Recommended age limits vary by event type
- Parental discretion advised for mature content events