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- Main Box Office: (915) 541-4040
- Groups & Special Events: (915) 542-0062
- Administration: (915) 541-4040
- Location: Plaza Theatre Box Office
- Hours: Available during regular box office hours
- Arrive 30 minutes early for event start time
- Valid photo ID required for ticket pickup
- Tickets held under reservation names
- Venue Parking: Limited on-site street parking available
- Nearby Lots: Multiple public parking lots within walking distance
- Parking Rates: Typically $5-$10 per event (rates vary)
- Street Parking: Available around downtown El Paso area
- Recommendations: Arrive early for preferred parking spaces
- ADA Accessible Seats: Available throughout venue
- Wheelchair Spaces: Designated wheelchair accessible sections
- Companion Seating: Available next to accessible seating
- Elevator Access: Available to all theater levels
- Accessible Restrooms: Located throughout facility
- Request Accommodations: Call (915) 541-4040 when purchasing tickets
- No outside food or beverages permitted (concessions available)
- Photography/Recording: Prohibited during performances unless authorized
- Cell phones must be silenced during events
- Arrive 15-20 minutes before curtain time
- Professional attire recommended for evening performances
- No smoking inside facility (designated outdoor areas only)
- Refund Policy: Non-refundable; exchanges available based on availability
- Age Requirements: Children of all ages permitted with ticket
- Infant Policy: Children under 12 months may sit on lap or require ticket (venue policy applies)
- Supervision: Children must be supervised by responsible adult at all times
- Behavior Expectations: Children should remain seated and be respectful of performers
- Special Events: Select family-friendly performances available
- Age Recommendations: Check individual event descriptions for age appropriateness
