- Box Office: +44 (0)121 643 5143
- General Enquiries: +44 (0)121 643 5143
- Opening hours for phone bookings: Monday to Sunday, 10:00 AM - 8:00 PM

- Will-call tickets available for collection
- Box office location in theatre entrance
- Collection during box office opening hours (Monday to Sunday, 10:00 AM - 8:00 PM)
- Valid ID may be required for collection
- Tickets must be collected within advertised timeframes

- Limited on-site parking available
- Street parking available in surrounding areas (pay and display)
- Birmingham city centre car parks within walking distance
- Recommended: City centre car parks such as Arcadian Centre car park (approximately 5-10 minutes walk)
- Public transport: Excellent bus and train connections nearby

- Wheelchair accessible seating available throughout theatre
- Accessible toilet facilities on-site
- Level access to theatre entrance
- Personal assistant or carer admitted free of charge with disabled patron
- Assistance dogs welcome
- Advance notice recommended for specific accessibility requirements
- Contact box office: +44 (0)121 643 5143 for detailed accessibility information

- No outside food or drink permitted (beverages available at theatre bar)
- Photography and recording prohibited during performances
- Mobile phones must be switched off during shows
- Late entry may be restricted or prevented during performances
- Refund and exchange policy applies (check specific show terms)
- Age restrictions apply to some performances (content-dependent)
- Smart casual dress code recommended

- Children welcome at performances suitable for their age
- Age restrictions vary by production (clearly marked in show information)
- Some shows marked as "not suitable for young children"
- Children under 5 may not be admitted to certain performances
- Reduced ticket prices often available for children
- Children must be supervised by responsible adult at all times
- Advance confirmation recommended for children's access requirements

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