- Main Reception: (423) 392-8000
- Event Booking: (423) 392-8010
- Located at main reception desk
- Valid photo ID required for pickup
- Available 1 hour before event start time
- Can be held up to 30 minutes before event begins
- Free on-site parking
- Dedicated handicap parking near main entrance
- Complimentary valet parking for conference/convention attendees
- Well-lit and secure parking areas
- Wheelchair accessible spaces in all conference rooms
- Elevators to all levels
- Designated seating areas with easy access
- Assistive listening devices available upon request
- Business casual attire
- No outside catering without prior approval
- No smoking on premises
- Must follow venue capacity guidelines
- Professional conduct expected
- Children under 12 must be supervised by an adult
- Some conference areas may have age restrictions
- Family-friendly areas designated in main lobby
- Childcare services available upon request