Buy Tickets on
- Main venue line: +49 541 323-4444
- Box office: +49 541 323-4455
- For inquiries, call during business hours (Monday-Friday, 9:00 AM - 5:00 PM CET)
- Will-call desk located at main entrance
- Pick up available 90 minutes before event start
- Bring valid ID and confirmation email/booking reference
- Peak times may require 10-15 minutes waiting
- Unclaimed tickets released 30 minutes before event
- Limited on-site parking available
- Street parking in surrounding areas (metered, check signage)
- Public parking garage nearby (approximately 100 meters)
- Paid parking: typically €1-2 per hour
- Recommend arriving early or using public transportation
- Wheelchair accessible spaces available in main hall
- Accessible restrooms on ground floor
- Elevator access to all levels
- Companion seating available adjacent to wheelchair spaces
- Advance notice recommended: call +49 541 323-4444
- Accessible entrance at ground level
- Valid ticket required for entry
- Age verification may be required for specific events
- Photography/recording prohibited unless permitted
- Outside food and beverages generally not allowed
- Venue reserves right to refuse entry
- Bags subject to security check
- Arrive 30 minutes before event start
- Children welcome with valid ticket
- Age restrictions apply to specific events (venue-dependent)
- Children under 3 may enter free for some events (verify in advance)
- Supervised children required at all times
- Designated family-friendly events available
- Contact venue for age recommendations on specific shows
