Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the [original method of payment](https://help.ticketmaster.com/hc/en-us/articles/9614074869009) used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our [Purchase Policy](https://help.ticketmaster.com/hc/en-us/articles/10465798887953-Purchase-Policy) for more information.
613-232-6767 extension 8221
- Located at main entrance box office
- Valid photo ID required
- Ticket purchaser must be present
- Available 1 hour before event start
- On-site parking available
- Limited street parking
- Nearby municipal parking lots
- Wheelchair accessible parking spaces
- Parking fees vary by event
To better accommodate your needs, TD Place Stadium has requested that all special seating accommodations be solicited only through their representatives. Please contact a TD Place Stadium representative for further help with your ticket purchase.* Advance ticket purchase may be required. * Box office information is subject to change.
- No outside food or beverages
- Bags subject to search
- No professional cameras
- No weapons
- No smoking on premises
- Children under 2 typically free
- Children 3-12 may require child ticket
- Recommended age limits vary by event
- Parental supervision required
- Some events may have specific age restrictions
If you missed your chance to buy tickets for the World Cup's Vancouver matches, fret not — there are still a few ways to get in before the action kicks off at BC Place
Apr 20, 2026