- Main ticket office: +55 11 3724-5000
- Administrative office: +55 11 3724-5100
- Identification required for ticket pickup
- Original purchase confirmation mandatory
- ID of ticket purchaser must match
- Pickup available 2 hours before event start
- On-site parking available
- Approximately 2,000 vehicle capacity
- Wheelchair accessible parking spaces
- Rates vary by event type
- Pre-booking recommended for major events
- Dedicated wheelchair spaces on multiple levels
- Companion seats available
- Accessible restrooms
- Elevator and ramp access
- Staff trained to assist disabled guests
- No outside food or drinks
- Bag size restrictions apply
- Professional cameras prohibited
- No weapons or dangerous items
- Valid photo ID required for entry
- Children under 12 must be accompanied by adult
- Some events may have specific age restrictions
- Free entry for children under 5 in certain events
- Booster seats available upon request