- Main Reception: +351 259 308 050
- Information & Bookings: +351 259 308 051
- For event inquiries, call during business hours (9:00 AM - 6:00 PM)
- Will-call tickets available at main box office
- Box office opens 1 hour before events
- Valid ID required for ticket collection
- Reservation must be under the name provided during booking
- On-site parking available
- Limited free parking spaces
- Paid parking may apply during peak events
- Public parking nearby on Avenida Carvalho Araújo
- Accessible parking spaces reserved for persons with disabilities
- Wheelchair accessible seating areas available
- Accessible restrooms throughout the venue
- Elevator access to all levels
- Reserved spaces for mobility aids
- Advance notification recommended for accessibility needs
- No outside food or beverages in performance areas
- Mobile phones should be on silent during events
- Photography and recording prohibited during performances
- Arrive 15-20 minutes before event start time
- Appropriate attire required for formal events
- Children welcome at family-oriented events
- Age restrictions apply to certain performances (noted in event details)
- Children under 3 years may sit on guardian's lap when no separate seat needed
- Supervised childcare available for some events (advance booking required)
- Family packages and discounted children's tickets offered for select shows