- Main Office: +49 6441 4909-0
- Ticket Hotline: +49 6441 4909-22
- Located at main entrance
- Ticket pickup with valid ID
- Open 90 minutes before event start
- Maximum 30-minute wait guarantee
- On-site parking available
- Approximately 500 parking spaces
- Disabled parking near main entrance
- Parking fees: €5 standard rate
- Dedicated wheelchair spaces
- Companion seats adjacent to wheelchair areas
- Elevator access to all levels
- Clear signage for accessibility routes
- No outside food or drinks
- No professional cameras without permission
- Age restrictions may apply depending on event
- Valid ticket required for entry
- Children under 6 typically not admitted
- Children 6-12 require adult supervision
- Booster seats available upon request
- Age-specific ticket pricing
