My First Time

- +49 221 1640 4405
- Local venue contact line

- Located at main entrance
- Ticket pickup with valid ID
- Arrive at least 30 minutes before event start
- Online ticket confirmation required

- Limited street parking available
- Nearby public parking garages recommended
- Public transportation advised
- Tram and bus stops within walking distance

- Ground floor area accessible
- Limited wheelchair spaces
- Advance notification recommended
- Staff can assist with special accommodations

- No outside food or drinks
- Age restrictions may apply per event
- No smoking inside venue
- Valid photo ID required for entry
- No large bags or backpacks permitted

- Most events 18+ or 21+
- Minors must be accompanied by legal guardian
- Some all-ages shows may be scheduled
- Check specific event details for age restrictions