Nena

- +49 (0) 591 9101-0
- Main reception desk: +49 (0) 591 9101-10

- Located at main entrance ticket booth
- Valid photo ID required for ticket pickup
- Open 90 minutes before event start
- Ticket holders must arrive at least 30 minutes before event

- On-site parking available
- Capacity for approximately 500 vehicles
- Parking fee: €5 per vehicle
- Disabled parking near main entrance
- Shuttle services from city center during major events

- Dedicated wheelchair spaces on ground level
- Companion seats adjacent to wheelchair spaces
- Elevator access to different levels
- Audio description services available
- Advanced booking recommended for accessible seating

- No outside food or beverages
- No smoking inside venue
- Clear bag policy for large events
- Proper identification may be required
- No weapons or dangerous items permitted

- Children under 6 typically not admitted
- Children 6-12 must be accompanied by adult
- Age restrictions vary by event type
- Proof of age might be requested
- Some events have specific minimum age requirements