- Main venue: (626) 577-1894
- For reservations and group inquiries: Contact through main line
- Hours: Call ahead for show times and availability
- Will-call window located at main entrance
- Available 30 minutes prior to showtime
- Bring valid photo ID and original confirmation email or booking reference
- Popular shows may have earlier will-call opening times
- Arrive early to allow time for entry process
- Complimentary parking available on-site
- Large parking lot accommodates multiple vehicles
- Street parking also available in surrounding Pasadena area
- Arrive early for best parking availability on busy event nights
- Accessible parking spaces available for guests with disabilities
- ADA-accessible seating available throughout the venue
- Wheelchair accessible restrooms provided
- Accessible entrance and pathways throughout facility
- Elevators available for multi-level access
- Contact venue in advance for specific accessibility needs
- Service animals welcome
- Valid photo ID required for entry
- Must be 21+ years old for alcoholic beverages
- Respect performer and audience during shows
- Recording and photography policies vary by performer (check at entry)
- Outside food and beverages not permitted
- Bags subject to security inspection
- Late seating may be restricted during performances
- Arrive 15-20 minutes early for optimal experience
- Children under 21 permitted for specific all-ages or family-friendly events
- Must be accompanied by adult for all events
- Check event-specific age restrictions before purchasing tickets
- Not all shows are appropriate for children due to content
- High chairs and children's seating not available
- Verify suitability of performance content for children's ages in advance