- Main Box Office: +49 211 36 99 11
- Administrative Office: +49 211 36 99 0
- Reservations can be collected up to 30 minutes before performance
- Valid photo ID required
- Name on reservation must match identification
- Nearby public parking garage at Heinrich-Heine-Platz
- Limited street parking
- Recommended to use public transportation
- Closest U-Bahn stations: Heinrich-Heine-Platz, Kirchplatz
- Wheelchair accessible seating available
- Elevator access to all levels
- Companion seats for disabled guests
- Advanced booking recommended for accessible seats
- No outside food or drinks
- No photography during performances
- Formal theatre attire recommended
- Late arrivals may be seated at intermission
- Recommended age: 12 and older
- Children under 6 not permitted
- Specific family and youth performances offered
- Reduced ticket prices for children and students
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