Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the original method of payment used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our Purchase Policy for more information.
Local venue questions: (216) 881-6350
- Located at main box office entrance
- Valid photo ID required for pickup
- Tickets available 30 minutes before event start time
- Online pre-purchase recommended
- On-site parking lot available
- Street parking on Euclid Avenue
- Nearby public parking structures
- Recommended to arrive 45 minutes early for parking
- Wheelchair accessible areas
- Companion seating available
- Elevator access to all levels
- ADA compliant restrooms
- No outside food or beverages
- Age restrictions vary by event
- No large bags or backpacks
- Valid government-issued ID required for entry
- Children under 12 must be accompanied by adult
- Some shows 18+ or 21+
- Ticket prices may vary for children
- Infant/toddler policies depend on specific event
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