- Main Box Office: +48 22 692 55 80
- Information Line: +48 22 692 55 80
- Hours: Monday-Sunday 11:00 AM - 7:00 PM
- For group bookings and special inquiries, call during business hours
- Tickets available for pickup 30 minutes before performance start
- Located at main box office on ground floor
- Photo ID required for pickup
- Must present booking confirmation or order number
- Recommend arrival 45 minutes before show time
- On-street parking available in surrounding area (paid zones)
- Nearby paid parking lots: approximately 5-10 minute walk
- Public transportation recommended: Metro Line 1 (Świętokrzyska station) - 5 minutes walk
- Tram lines 13, 26, 32 nearby
- Limited dedicated venue parking
- Wheelchair accessible seats available in main auditorium
- Elevator access to theater levels
- Accessible restroom facilities
- Advance notice recommended for seating arrangements
- Companion seating available
- Contact box office for specific accessibility needs: +48 22 692 55 80
- Arrive 20-30 minutes before performance
- Latecomers may not be admitted until interval
- Photography and recording strictly prohibited
- Smoking not permitted inside theater
- Mobile phones should be switched to silent mode
- Formal or smart casual dress recommended
- Valid ticket required for entry
- Age restrictions may apply to certain productions
- Children under 3: may not be admitted or may require special arrangement
- Children 3 and above: full ticket required
- Some performances designated as family-friendly
- Check specific show ratings and age recommendations
- Parental guidance advised for certain productions
- Contact box office for children's program information
- Special matinee performances often available for families
