- Main reception: +34 91 396 5000
- Ticket office: +34 91 398 3300
- Located at main ticket office
- Bring original purchase confirmation
- Valid government-issued photo ID required
- Pick-up available 2 hours before event
- Limited on-site parking
- Underground parking garage available
- Street parking in surrounding area
- Public parking lots within walking distance
- Recommended to use public transportation
- Designated wheelchair spaces
- Companion seats available
- Elevators to all levels
- Accessible restrooms
- Staff assistance upon request
- No outside food or drinks
- Clear bag policy
- No large backpacks
- No professional cameras
- No smoking
- Respectful behavior required
- Children under 5 free with accompanying adult
- Children under 12 must be supervised
- Recommended age for stadium tour: 6+
- Child tickets available for matches
If you missed your chance to buy tickets for the World Cup's Vancouver matches, fret not — there are still a few ways to get in before the action kicks off at BC Place
Apr 20, 2026