- Main Stadium Office: +81-45-541-1371
- Yokohama FC Administrative Office: +81-45-541-1373
- For general inquiries, call during business hours (9:00 AM - 5:00 PM, Monday-Friday)
- Will-call window located at main stadium entrance
- Available on match days from 2 hours before kickoff until match start
- Bring valid photo identification
- Tickets must be claimed under the name of the purchaser
- Arrive early to avoid queues
- Limited on-site parking available at stadium lot
- Parking fee: Approximately 1,000-1,500 JPY per vehicle
- Parking opens 2 hours before match start
- Nearby commercial parking lots available in surrounding area
- Public transportation recommended: Accessible via Yokohama Line Mitsuzawa Station
- Wheelchair accessible seating available in designated sections
- Accessible restrooms located throughout stadium
- Elevator access to upper levels available
- Reserved parking spaces for persons with disabilities
- Advance notification recommended; contact stadium office for accommodation details
- Valid ticket required for entry
- No outside food or beverages allowed (stadium concessions available)
- Professional cameras and recording devices prohibited for commercial use
- Smoking only in designated areas
- Alcohol sold at concessions; consumption within stadium only
- Prohibited items: weapons, explosives, glass containers, illegal substances
- Children under 3 years: Free entry (no seat required)
- Children 3-12 years: Discounted ticket rates available
- Infants must be held or placed on adult's lap
- Children's facilities and family seating sections available
- Supervision by responsible adult required at all times
- Special child-friendly concession options available
