• Main Box Office: (585) 475-4121
• General Venue Information: (585) 475-2551
• Located at main box office entrance
• Valid photo ID required for pickup
• Tickets available 1 hour before event start time
• Electronic ticket options also available
• Free parking on RIT campus
• Designated handicap parking near venue entrance
• Multiple parking lots surrounding Gene Polisseni Center
• Overflow parking with shuttle service available
• Wheelchair accessible seating throughout venue
• Companion seats available next to accessible spaces
• Elevator access to all levels
• Assistive listening devices available upon request
• No outside food or beverages
• Clear bag policy in effect
• No smoking inside venue
• Professional cameras/recording equipment prohibited
• Valid ticket required for entry
• Children under 3 typically not permitted
• Children 3-12 require adult supervision
• Some events may have specific age restrictions
• Recommended age limits vary by performance type