- Main Office: +49 221 8090
- Ticket Hotline: +49 221 80190
- Available at main ticket counter
- Valid photo ID required for pickup
- Tickets can be collected 1 hour before event start
- Recommended to arrive early
- On-site parking garage available
- Capacity for approximately 1,000 vehicles
- Rates vary by event
- Disabled parking spaces near entrance
- Public transportation recommended
- Designated wheelchair spaces
- Companion seats adjacent to wheelchair areas
- Elevator access to multiple levels
- Advance notification for special accommodations
- No outside food or drinks
- Bags subject to security check
- No professional cameras without permission
- Smoking prohibited inside venue
- Respect event-specific guidelines
- Children under 6 typically not admitted
- Children 6-12 require adult supervision
- Some events may have specific age restrictions
- Ticket required for children above 3 years