- Main Venue: (718) 507-8499
- Guest Services: (718) 507-8499
- Ticketing: 1-800-METS-TIX (1-800-638-7849)
- Accessibility Services: (718) 507-8499
- Location: Main Box Office, accessible from main stadium entrance
- Hours: Open 2 hours before game start through game end
- ID Required: Valid photo identification required for ticket pickup
- Unclaimed Tickets: Must be claimed by game start time
- On-Site Parking: Citi Field lot with paid parking ($15-$25 depending on event)
- Nearby Lots: Multiple private lots in surrounding area
- Street Parking: Available in neighborhood with meter fees
- Public Transit: LIRR, 7 train (Mets-Willets Point station) recommended
- Handicap Parking: Available near accessible entrances
- Wheelchair Spaces: Available throughout stadium
- Companion Seats: Provided next to accessible seating
- Accessible Entrances: Multiple accessible entry points
- Elevators & Ramps: Available for all levels
- Accessible Restrooms: Located throughout venue
- Accessibility Services: Call (718) 507-8499 for seating assistance
- Transfer-Friendly Seating: Available upon request
- Age Restriction: No age restrictions for entry
- Bag Policy: Clear bags (12x6x12 inches) and small personal bags permitted
- Outside Food/Beverage: Outside food prohibited; sealed water bottles allowed
- Prohibited Items: Weapons, illegal substances, recording devices, laser pointers
- Conduct: Follow venue codes of conduct; disruptive behavior may result in removal
- Re-entry: Not permitted; tickets are one-entry only
- Dress Code: No specific dress code; dress appropriately for weather
- Age Policy: Children of all ages permitted with valid ticket
- Infants: Children under 2 may sit on adult lap or require own ticket
- Family Sections: Family-friendly seating areas available
- Kids' Clubs: Official MLB kids club memberships available
- First Aid: First aid stations available for emergencies
- Lost Children: Contact Guest Services immediately if child separated from group
- Supervision: Constant adult supervision required for minors
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