- Main Box Office: +52 55 5341 2220
- Administrative Office: +52 55 5341 2225
- Available for pre-purchased tickets
- Valid government-issued ID required for pickup
- Pickup window: 1 hour before performance start time
- Reserved tickets held for 30 minutes prior to show
- Limited on-site parking available
- Nearby public parking lots within 2-3 blocks
- Average parking cost: 50-100 Mexican Pesos
- Street parking with metered zones
- Wheelchair accessible seating
- Dedicated spaces on ground and first levels
- Companion seats available
- Advance notification recommended for special accommodations
- No outside food or drinks
- Photography/recording prohibited during performances
- Business casual attire recommended
- Arrive 30 minutes before show time
- No late seating during performances
- Children under 5 not recommended
- Children 6-12 must be accompanied by adult
- Recommended age varies by performance type
- Ticket required for children occupying a seat