- Main Office: (940) 565-2000
- For event inquiries and ticket information, contact the University of North Texas Athletics Department
- Hours: Monday-Friday 9:00 AM - 5:00 PM

- Will-call tickets available for guests who purchased tickets online
- Located at the main box office entrance
- Present valid ID and confirmation number or receipt
- Arrive at least 30 minutes before event start time
- Contact (940) 565-2000 for will-call questions

- Free parking available in adjacent university parking lots
- Designated lot parking near venue entrance
- Limited handicapped accessible parking spaces available
- Arrive early during high-attendance events for optimal parking
- Parking subject to university regulations

- ADA-accessible seating available throughout the venue
- Wheelchair accessible spaces with companion seating
- Accessible restrooms located on main concourse
- Elevators available for multi-level access
- Contact box office at (940) 565-2000 for specific accommodation requests

- Valid ticket required for entry
- Doors open 1 hour before event start time
- Outside food and beverages generally not permitted
- Bags subject to security screening
- Photography/recording policies vary by event type
- Smoking prohibited inside facility
- Disruptive behavior will result in ejection

- Children welcome at all family-friendly events
- Children under 2 typically admitted free (verify with venue)
- Children must have ticket for assigned seating
- Family areas and quiet spaces available for young children
- Stroller parking designated near entrances
- Contact venue for youth group or school field trip arrangements

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