- Main Venue: +44 (0)191 261 2080
- Guest Services: +44 (0)191 261 2000
- Ticketing Support: +44 (0)844 493 6666

- Will-call tickets available with valid photo ID
- Collection: Available from box office on day of event
- Collection Times: From 1 hour before event start
- Name on Ticket: Original purchaser's name required for collection
- Contact Box Office: +44 (0)191 261 2080 for advance arrangements

- On-Site Parking: Limited spaces available in City Hall car park
- Parking Cost: Charged separately (rates apply)
- Public Car Parks: Multiple nearby (Grey Street, Haymarket area)
- Public Transport: Highly recommended - Central Station 5 minutes walk
- Cycling: Bike racks available near venue entrance

- Wheelchair Spaces: Available throughout venue at various price points
- Accessible Toilets: Facilities provided
- Accessible Entrance: Lift access to all levels
- Companion Seating: Provided with wheelchair spaces
- Hearing Loop: Available in auditorium
- Advance Notice: Recommend booking accessible seats in advance
- Contact: +44 (0)191 261 2080 for specific access requirements

- Doors Open: 30-60 minutes before event start
- Bag Policy: Bags permitted (subject to venue security checks)
- Recording Policy: No professional recording or photography
- Mobile Devices: Silent mode required during performances
- Venue Capacity: Approximately 1,300-2,000 depending on configuration
- Cloakroom: Available for coat storage (small charge may apply)
- Age Restrictions: Vary by event - check individual show details

- Age Restrictions: Determined by specific event content and promoter
- Under 16s: Many events allow with adult supervision
- Child Ticket Prices: Discounted rates often available
- Under 5s: May not be permitted at certain events - verify in advance
- Supervision: Adults must accompany children at all times
- Contact Venue: +44 (0)191 261 2080 to confirm age suitability for specific events

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