This event is 19 and over. Any ticket holder unable to present valid identification indicating that they are at least 19 years of age will not be admitted to this event, and will not be eligible for a refund. ALL SALES FINAL. No refunds or exchanges.
** NEW DATE: OCTOBER 11, 2025 **General Admission - Standing Room OnlyPhoto ID Required: Physical government issued photo ID is required for entry. Photos and photocopies of your ID will not be accepted.Delivery Delay: Ticket delivery will be delayed until two (2) days prior to event date. Please check your email prior to event date for your tickets.Official Ticket Seller: TicketWeb is the only official ticket selling channel for this event. We highly encourage fans to only use this official channel to purchase tickets. Tickets bought via unauthorized sellers or from someone you do not know may ultimately be fraudulent and will not work at the door.

- Main reception: (519) 741-2200
- Event booking: (519) 741-2250

- Located at main reception desk
- Valid government-issued photo ID required
- Tickets can be picked up 1 hour before event start time
- Advanced reservation recommended

- On-site parking lot available
- Street parking on King Street
- Nearby municipal parking garages
- Parking rates: $5-$10 per day
- Accessible parking spaces marked

- Wheelchair accessible venues
- Designated seating areas for individuals with mobility challenges
- Companion seating available
- Assistive listening devices on request

- No outside food or beverages
- Professional security on premises
- No smoking within facility
- Bag check may be required for large events
- Photography/recording restrictions during performances

- Age restrictions vary by specific event
- Children under 12 typically require adult supervision
- Some events may have minimum age requirements
- Family-friendly events clearly marked

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