- Main Box Office: (828) 251-5505
- Venue General Information: (828) 225-5887
- Located at main box office entrance
- Valid photo ID required for pickup
- Typically opens 1-2 hours before event start time
- Can be collected up to 30 minutes after event begins
- On-site parking garage available
- Street parking in downtown Asheville
- Nearby public parking lots within walking distance
- Handicap parking spaces located near venue entrance
- Wheelchair accessible seating throughout venue
- Companion seats available next to wheelchair spaces
- Elevators to all levels
- Assistive listening devices upon request
- No outside food or beverages
- No professional cameras or recording equipment
- Bags subject to search
- Electronic devices must be silenced
- No re-entry policy
- Children under 3 typically not permitted
- Age restrictions vary by event
- Children must have own ticket for most performances
- Parental discretion advised for mature content shows
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