Under 16s must be accompanied by an adult over 18. A max of 6 tickets per person and per household applies. Tickets in excess of 8 will be cancelled. Ticket Re-Sale Restrictions 1. Your ticket is a personal, revocable license and remains the property of the promoters, who may request its surrender at any time. 2. Tickets are sold directly to you, the consumer. Any business or trader purchases in violation of terms will be cancelled. By accepting these terms, you confirm you are a consumer. 3. Tickets IMMEDIATELY BECOME INVALID if resold OR OFFERED FOR SALE, except through the ArtistÂ’s official resale channels or authorized fan-to-fan exchanges. Resale via third parties or unauthorized outlets, including auction sites, is not valid. 4. A maximum of 6 tickets per person allowed. 5. Only tickets purchased through approved agents are valid for admission. The venue reserves the right to refuse entry.
- Main Box Office: +44 1492 872000
- General Inquiries: +44 1492 879777
- Available for pre-purchased tickets
- Identification required for pickup
- Can be collected 1 hour before performance start time
- Group bookings must have lead booker present
- On-site parking available
- Limited street parking on The Promenade
- Nearby public car parks within walking distance
- Disabled parking spaces reserved near venue entrance
- Wheelchair accessible areas
- Companion seats available
- Step-free access to all levels
- Audio description and hearing loop systems
- No outside food or drinks
- Photography/recording typically prohibited during performances
- Smart casual attire recommended
- No large bags or backpacks
- Age restrictions may apply depending on event
- Children under 3 typically not admitted
- Children 3-16 must be accompanied by adult
- Some shows have specific age recommendations
- Babes in arms policy varies by performance
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