- Main Box Office: +44 (0)20 7494 5065
- Available Monday to Saturday: 10:00 AM - 8:00 PM
- Sunday hours vary depending on performances
- Will-call window located at main box office
- Valid photo ID required for ticket collection
- Tickets must be collected at least 30 minutes before performance
- Group bookings should collect tickets earlier
- Name and booking reference required
- Limited on-street parking available in West End area
- Nearby car parks: Chinatown Car Park (300m), Drury Lane Car Park (400m)
- Public transport recommended: Leicester Square (Piccadilly/Northern lines), Covent Garden stations nearby
- Motorcycle parking available on adjacent streets
- Wheelchair accessible seating available throughout theatre
- Accessible toilets on ground and upper levels
- Level access to stalls from street entrance
- Companion seats available beside wheelchair spaces
- Assistance dogs welcome
- Early box office opening for disabled visitors (30 mins early)
- Latecomers may not be admitted until suitable break in performance
- No photography or recording during performances
- Bags subject to security checks
- Mobiles must be switched off or silent during show
- Smart casual minimum; no beachwear or sportswear
- Refund policy: Non-refundable unless performance cancelled
- Children welcome at most performances
- Age restrictions vary by production (check individual show details)
- Some performances marked as 'not suitable for young children'
- Under 16s must be accompanied by adult
- Family discounts available on selected performances
- Early evening performances often recommended for younger audiences