- Main Reception: +49 221 5615100
- For event inquiries and bookings, contact the events department during business hours
- General inquiries can be directed through the main switchboard
- Tickets available at the main entrance ticket counter
- Pre-booked tickets can be collected 30 minutes before event start
- Advance online booking recommended for large groups
- Valid ID may be required for ticket collection
- Contact the box office for special arrangements
- Limited on-site parking available
- Underground parking garage in proximity to the venue
- Public parking facilities nearby at Botanischer Garten
- Nearby tram stops for public transportation access (KVB Lines 1, 7, 9)
- Bicycle parking facilities available
- Paid parking typically required
- Wheelchair-accessible entrance on ground level
- Reserved accessible seating areas available
- Accessible restroom facilities provided
- Companion seating available for those with mobility assistance needs
- Advance notice recommended for accessibility requirements
- Contact venue ahead to arrange specific accommodations
- Photography and recording may be restricted during certain events
- Outside food and beverages generally not permitted
- Disruptive behavior and excessive noise not tolerated
- Groups of 10+ should book in advance
- Children must be supervised by adults at all times
- Maximum occupancy limits apply for safety regulations
- Children under 16 require adult supervision (at least one adult per 5 children)
- Family tickets and group rates available for children
- Educational programs and family-friendly events regularly scheduled
- Stroller access permitted in designated areas
- Child-friendly facilities including restrooms with changing tables
- Age restrictions may apply for specific adult-oriented exhibitions
