- Box Office: +44 (0)20 7928 7616
- General Enquiries: +44 (0)20 7928 7616
- Hours: Monday to Sunday, 10:00 AM - 8:00 PM (performance days)
- Best time to call: Tuesday to Friday, 10:00 AM - 5:00 PM
- Will Call collections available at box office
- Tickets must be collected minimum 30 minutes before performance start time
- Bring confirmation email or booking reference number
- Valid photo ID may be required
- Note: Ticket terms and conditions apply regarding transfers
- On-site parking: Not available
- Nearby Car Parks: Limited street parking in the Waterloo area
- Recommended: Parking structures within 5-10 minute walk (Southbank Centre, National Theatre car parks)
- Public Transport: Waterloo Station (Northern, Jubilee, Bakerloo lines) - 3 minute walk
- Buses: Multiple routes serve Waterloo area
- Bicycles: Bike racks available nearby
- Wheelchair Spaces: Available in stalls and dress circle
- Accessible Toilets: Located throughout the venue
- Step-Free Access: Available to theatre entrance and auditorium
- Companion Seating: Companions can sit alongside wheelchair users
- Assisted Listening System: Available (hearing loop and infrared)
- Please book in advance: Contact box office to arrange accessibility requirements
- Guide Dogs: Welcome in the theatre
- Age Restriction: Varies by production (typically 14+ or 16+ for some shows; parental discretion advised)
- Bag Policy: Small bags permitted; large bags may be subject to search
- Photography: No recording or photography during performances
- Mobile Phones: Must be switched off or silent during the show
- Latecomer Policy: Late arrival entry at theatre's discretion; may be seated in alternative seats
- Dress Code: Smart casual recommended; no specific requirements
- Refund Policy: Subject to production and booking terms; exchanges available
- Minimum Age: Varies by production; check specific show guidance
- Children's Tickets: Reduced pricing available for ages under 16 (subject to production)
- Baby Policy: Children under 3 may be admitted free (no seat); some productions restrict very young children
- Under 16s Policy: Must be accompanied by an adult (18+)
- Young Vic Membership: Discounted tickets available for under 25s
- Parental Guidance: Check content warnings before booking age-appropriate shows
- Educational Groups: Schools welcome with advance booking and group rates available