- Main Office: (423) 267-5237
- Ticket Information: (423) 455-9537
- Located at Main Ticket Window
- Open 2 hours before event start time
- Valid Photo ID Required for Pickup
- Tickets Must Be Claimed 30 Minutes Before Event
- On-site Parking Available
- Standard Parking: $10
- Handicap Parking Near Main Entrance
- Shuttle Services from Remote Lots
- Cash and Credit Card Payment Accepted
- Designated Wheelchair Spaces
- Companion Seats Available
- Elevators to Multiple Levels
- Accessible Restrooms
- Staff Assistance Upon Request
- No Outside Food or Beverages
- Clear Bag Policy Enforced
- No Weapons
- No Professional Camera Equipment
- No Smoking Inside Venue
- Children Under 2 Free (Must Sit on Lap)
- Children 3-12 Discounted Tickets
- Strollers Not Permitted Inside Seating Areas
- Mandatory Adult Supervision for Minors