- Main Box Office: (250) 220-7777
- General Venue Inquiries: (250) 220-7800
- Located at main entrance box office
- Valid photo ID required for ticket pickup
- Tickets available 1 hour before event start time
- Electronic ticket confirmation recommended
- On-site parking available
- Approximately 500 parking spaces
- Standard parking rate: $10-$15 per event
- Disabled parking near main entrance
- Street parking also available in surrounding area
- Wheelchair accessible seating on main floor
- Companion seats available next to accessible spaces
- Elevators to all levels
- Staff assistance available upon request
- No outside food or beverages
- Bags subject to security check
- No recording or professional cameras without permission
- Valid ticket required for entry
- No re-entry policy
- Children under 2 typically free on lap
- Children 3-12 often require child ticket
- Recommended age limits vary by event type
- Parental discretion advised for mature content events
Your Concert Companion Awaits
Log in to track artists, discover shows, and stay in the loop.