- Main Box Office: (704) 372-1000
- Administrative Office: (704) 372-1090
- Located at main box office entrance
- Valid photo ID required for pickup
- Available 1 hour before performance start time
- Can be retrieved up to 30 minutes after performance begins
- On-site parking garage available
- Street parking in uptown Charlotte
- Nearby public parking lots
- Rates vary: $10-$20 per event
- Disabled parking spaces near theater entrance
- Wheelchair accessible seating
- Companion seats adjacent to wheelchair spaces
- Assistive listening devices available
- Service animal friendly
- Located on multiple levels with elevator access
- No outside food or drinks
- Photography/recording prohibited during performances
- Business casual attire recommended
- Electronic devices must be silenced
- Late seating during performance breaks
- Children 5 and under generally not permitted
- Age recommendations vary by specific performance
- Some family-friendly shows have different guidelines
- Booster seats available upon request
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