- Main Venue: (386) 672-6000
- Guest Services: (386) 672-6000
- Event Booking: (386) 672-6000
- Hours: Available during business hours, 24-hour hotel operations
- Box Office Window: Located at main box office (hours vary by event)
- Hours: Typically open 2 hours before event start time
- ID Required: Valid government-issued photo ID must be presented
- Ticket Collection: Guest name, confirmation number, and ID verification required
- Advance Reservations: Recommended for events; call (386) 672-6000
- Self-Parking: Complimentary valet and self-parking available
- Valet Parking: Complimentary for hotel guests and patrons
- ADA Parking: Dedicated accessible spaces near main entrance
- Lot Capacity: Ample parking on-site
- Entry: Multiple parking deck access points throughout property
- Note: Peak event times may affect parking availability
- Wheelchair Accessible: Designated accessible seating in all venue spaces
- Companion Seating: Available adjacent to accessible areas
- Accessible Restrooms: Located throughout property
- Elevators: Multiple accessible elevators for venue access
- Accessible Entrances: Ramp access and ground-level entries available
- Reservations: Call (386) 672-6000 to arrange accessible accommodations
- Mobility Assistance: Staff available to assist upon request
- Age Requirements: Varies by venue; casino restricted to 21+ years
- Dress Code: Business casual for most restaurants; varies by event
- Guest Policy: Valid ID required for entry
- Outside Items: Outside food/beverages typically prohibited in restaurants and gaming areas
- Photography: Restricted in certain areas; check specific event policies
- Recording Devices: Generally not permitted in entertainment venues
- Noise Policy: Standard noise restrictions apply to guest rooms
- Security: All guests subject to standard security screening
- Casino Access: Children under 21 not permitted in gaming areas
- Hotel Accommodation: Children welcome; rates may apply
- Restaurant Access: Children permitted in family-friendly dining venues
- Event Access: Depends on specific event rating and promoter policies
- Supervision: Children must be supervised by adults at all times
- Room Policy: Additional occupancy charges may apply
- Family Amenities: Kids Club and family activities available seasonally
- Note: Contact venue directly for age-specific event restrictions