No refunds - no exceptions. Lineups and times are subject to change. Any ticket suspected of being purchased for the sole purpose of reselling can be canceled at the discretion of FIVE and/or TicketWeb. Tickets purchased from 3rd party resellers or any other ticketing websites are not allowed. Valid government-issued photo ID may be required for entry to age-restricted events. All minors (under 18) must be accompanied by an adult at any all ages show. Tickets available at the door (if not sold out). No re-entry.
All tickets on the floor & mezzanine are general admission, standing room only. Limited seating will be available for mezzanine ticket holders on a first come, first served basis. The mezzanine is 21+ ONLY. --Ticket prices include all fees and taxes. Tickets purchased in person have reduced fees.Tickets can be purchased at the FIVE box office every Friday 10am-4pm or at Tiger Records every day from 10am-8pm.FIVE Box Office - 1028 Park St, Jacksonville, FL 32204Tiger Records - 875 Stockton Street, Jacksonville, FL 32204--PLEASE NOTE - FIVE is a cashless venue. Only debit or credit cards are accepted at our bars, box office and guest services window. Please plan accordingly.PLEASE RIDESHARE - Parking is limited around the venue. We strongly recommend using rideshare apps like Uber or Lyft for transportation to and from the venue. There is a designated rideshare pick up / drop off location near the entrance for your convenience. --Need an Access Code? Sign up for our newsletter to get new show announcements, exclusive presale codes, rental discounts and more. Sign up HERE.*Presale codes are usually sent out on Thursdays at 10am as part of our weekly newsletter. Presale tickets are available online only.
- Main Contact: (904) 437-5683
- Business Inquiries: (904) 203-5965
- Located at venue entrance
- Open 1 hour before scheduled events
- Valid photo ID required for pickup
- Reservation confirmation recommended
- Street parking available
- Nearby public parking lots
- Limited on-site parking
- Recommended to arrive early
- Some metered parking zones
- ADA compliant entrance
- Wheelchair accessible spaces
- Accessible restrooms
- Ground floor seating options
- Staff assistance available upon request
- Business casual attire recommended
- No outside food or beverages
- Must be 21+ after 9 PM
- Valid government-issued ID required
- No smoking inside venue
- Minors allowed until 9 PM
- Must be accompanied by adult
- Family-friendly environment before evening hours
- No unaccompanied minors after 9 PM