- Main Box Office: (860) 226-7711
- Ticket Information: (800) 745-3000
- Located at main box office entrance
- Valid government-issued photo ID required
- Arrive minimum 1 hour before event start time
- Electronic ticket verification available
- Free parking for all arena events
- Multiple parking lots surrounding complex
- Accessible parking near main entrance
- Complimentary shuttle services within casino complex
- Wheelchair accessible seating in multiple sections
- Companion seats available
- Advance notification recommended for special accommodations
- ADA compliant facilities
- No outside food or beverages
- Clear bag policy enforced
- No professional cameras without media credentials
- Age restrictions may apply depending on event
- Valid photo ID required for entry
- Children under 2 typically free (lap seating)
- Children 3-12 often require ticket
- Specific age policies vary by event type
- Parental guidance recommended for certain performances