- Main Reception: +49 2404 5599-0
- Information Desk: Available during opening hours
- Advance inquiries recommended for group visits
- Tickets available at the main entrance counter
- Pre-booked tickets can be picked up at information desk
- Valid ID required for ticket collection
- Arrive 15 minutes before scheduled visit time
- Free on-site parking available
- Ample parking space for cars and buses
- Accessible parking spaces near entrance
- EV charging stations available
- Wheelchair accessible throughout the venue
- Accessible restrooms available
- Elevator access to all exhibition levels
- Reserved seating areas for visitors with mobility needs
- Guide dogs permitted
- Accessible parking near main entrance
- Visitors must respect opening hours
- Photography allowed in most areas (check signage)
- Food and drinks only in designated areas
- Smoking prohibited inside the facility
- Proper footwear required
- Respectful behavior toward other visitors required
- Children under 6 years: Free admission
- Children 6-18 years: Reduced admission rate
- Family packages available
- Interactive exhibits suitable for ages 6+
- Parental supervision required for children under 10
- Child-friendly facilities and rest areas available
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