- Main Box Office: +44 (0)1872 262466
- Customer Services: +44 (0)1872 262466
- Hours: Monday to Saturday 10:00 AM - 6:00 PM
- Closed Sundays (except for event days)

- Physical tickets available at box office
- Will-call available during box office hours (Monday-Saturday 10:00 AM - 6:00 PM)
- Event day collection: 1 hour before performance start time
- Valid ID required for collection
- Print-at-home tickets available for digital delivery

- On-site car park available with multiple spaces
- Paid parking in surrounding city centre car parks
- Truro town centre public car parks nearby (5-10 minute walk)
- Coach parking available (advance booking recommended)
- Disabled parking spaces: Available on-site
- Cycle parking: Located near venue entrance

- Wheelchair accessible spaces throughout venue
- Accessible toilet facilities available
- Lifts to upper levels (if applicable to event space)
- Audio description services: Available for selected performances
- Hearing loop systems installed
- Companion seats available
- Accessible entrance from car park
- Pre-booking of accessible seats recommended

- Tickets required for all performances
- Latecomers may be restricted from entry during performances
- Recording and photography prohibited unless permitted
- Mobile phones must be on silent
- No glass bottles or outside alcohol
- Bag checks may apply
- Venue policies strictly enforced by staff
- Valid ID may be required for age-restricted events

- Age restrictions vary by event type and performance content
- Children under 16 typically require adult supervision
- Some shows have age recommendations (4+, 12+, 16+)
- Family performances and matinees cater to younger audiences
- Babes in arms policy: Check specific event details
- Child tickets available at reduced rates for eligible ages
- Parents/carers responsible for child behaviour during performances

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