- Main Reception: (309) 673-8241
- Event Booking: (309) 673-8246
- Located at main entrance lobby
- Valid photo ID required
- Opens 1 hour before event start time
- Ticket purchaser must be present for pickup
- Adjacent parking garage available
- Street parking on Jefferson Avenue
- Nearby public parking lots within walking distance
- Handicap parking spaces near main entrance
- Parking fees may vary by event
- Wheelchair accessible venues
- Companion seating available
- Elevators to all levels
- Designated spaces in main hall and meeting rooms
- ADA compliant facilities
- Business casual attire recommended
- No outside food or beverages
- No smoking inside facility
- Bags subject to search
- Professional conduct expected
- Children under 12 must be accompanied by adult
- Age restrictions depend on specific event
- Some events may require minimum age
- Infant/child ticket policies vary