- Main Reception: (416) 645-1201
- Box Office: (416) 645-1201 ext. 2
- Guest Services: (416) 645-1201 ext. 3
- Available at Main Box Office
- Operating hours: Open 60 minutes before event start time
- Photo ID required for pickup
- Print confirmation receipt for collection
- On-site parking available
- Street parking available in surrounding area
- Paid parking rates apply
- Accessible parking spaces available near entrance
- Arrive early for peak event times
- Wheelchair accessible seating throughout Main Room
- Accessible washrooms on venue premises
- Elevator access to all levels
- Companion seating available
- Request accessibility accommodations during ticket purchase
- Doors open 30 minutes before showtime
- Valid ID required for entry
- No outside food or beverages permitted
- Recording/photography policies vary by event; check event details
- Venue reserves right to refuse entry
- Children must have valid ticket for designated seating
- Age restrictions may apply based on event rating
- Children under 16 may require adult supervision
- Child ticket pricing available for select events
- Check specific event guidelines for age-appropriate shows