- Main Venue Line: +44 (0)1472 323220
- Box Office: +44 (0)1472 323220
- For accessibility inquiries: Contact main line and ask for duty manager

- Will call desk located in main foyer
- Available one hour before event start time
- Tickets must be collected under name of original purchaser
- Photo ID may be required
- Late arrivals advised to allow extra time

- On-site car park available
- Accessible parking spaces available near main entrance
- Street parking available in surrounding areas
- Coach parking can be arranged by prior request
- Limited spaces during busy events - early arrival recommended

- Wheelchair accessible seating throughout auditorium
- Designated wheelchair spaces with companion seating
- Accessible toilet facilities available
- Level access to venue from main entrance
- Hearing loop system installed
- Contact venue in advance to arrange optimal seating

- Doors open 30 minutes before performance start
- Late seating may be restricted at performer's discretion
- Smart casual attire recommended for most events
- Photography and recording prohibited unless authorized
- Mobile phones should be switched to silent
- No outside food or drink permitted
- Bag checks may be conducted for security

- Age restrictions vary by event type and content rating
- Children under 16 must be supervised by an adult
- Some events designated as 18+ only
- Concessionary tickets available for under 16s where applicable
- Under 5s may not be permitted for certain performances
- Check specific event details for age guidelines before booking

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