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- Main Box Office: (404) 878-3000
- Guest Services: (404) 878-3000
- Parking Information: (404) 878-3000
- Accessible Services: (404) 878-3000
- Will Call window located at main box office entrance
- Hours: Opens 2 hours before event start time
- Valid photo ID required to pick up tickets
- Tickets must be claimed by listed name on reservation
- Available for walk-up purchases day-of-event
- On-site parking available in arena garage and adjacent lots
- Parking rates vary by event ($15-$25 typically)
- Preferred parking available for premium price
- Accessible parking spaces available near main entrances
- Valet parking options available for select events
- Public transportation: MARTA stations nearby for convenient access
- Wheelchair accessible seating throughout arena
- Companion seats available next to accessible spaces
- Accessible restrooms on multiple levels
- Elevator access to all seating levels
- Assisted listening devices available upon request
- Service animals welcome
- Accessible parking with direct arena access
- Valid ticket required for entry
- Clear bag policy: bags must be clear or transparent, max 14" x 14" x 6"
- No outside food or beverages permitted
- Professional cameras and recording devices restricted
- Arrive early for event start times
- Follow venue staff instructions and posted signage
- Prohibited items: weapons, glass containers, illegal substances
- Smoking prohibited inside arena
- Children require valid ticket for entry (age varies by event)
- Infants may sit on lap or purchase separate ticket
- Family-friendly seating areas available
- Concessions offer youth meal options
- Supervised children must remain with guardians at all times
- Special youth events and promotions available throughout season
- Height requirements may apply for certain attractions
