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- Main Box Office: +61 2 9550 3666
- Customer Service Hours: Monday to Friday, 9:00 AM - 5:00 PM
- For urgent inquiries outside business hours, check the website for emergency contact

- Will-call tickets available for pre-booked events
- Collection window opens 30 minutes before venue doors
- Valid ID required for ticket collection
- Contact box office 24 hours prior to confirm will-call arrangements
- Uncollected tickets may be released 15 minutes after performance start time

- Limited street parking available in surrounding areas
- Metered parking in Moore Park vicinity
- Nearby paid parking facilities: Moore Park and Centennial Park areas
- Recommendation: Use public transport via Paddington Station or bus services
- Consider ride-sharing services during peak times

- Wheelchair accessible seating available throughout venue
- Designated accessible parking permits accepted
- Accessible restroom facilities on-site
- Companion seating available for mobility assistance
- Hearing loop systems available in selected areas
- Contact box office in advance for specific accessibility requirements

- No outside food or beverages permitted
- Venue has a licensed bar and snack facilities
- Photography and video recording prohibited during performances
- Mobile phones must be switched to silent mode
- Latecomers may not be admitted until suitable break in performance
- Venue reserves right to refuse entry for disruptive behavior

- Age restrictions vary by event type and content
- Some performances are not recommended for children under 12 years
- Children under 3 years may have restricted entry depending on event
- Parental guidance recommended for specific performance content
- Contact venue for age-appropriate event recommendations
- Children must be supervised by responsible adults at all times