Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the original method of payment used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our Purchase Policy for more information.
- Main Box Office: (956) 973-8203
- Administrative Office: (956) 681-1000
- Located at main box office entrance
- Valid photo ID required for pickup
- Tickets available 1 hour before performance start time
- Unclaimed tickets released 15 minutes before show time
- Free parking available on-site
- Designated handicap parking near main entrance
- Parking lot well-lit and secured during events
- Overflow parking in adjacent convention center lot
- Wheelchair accessible seating in multiple locations
- Companion seats available next to accessible spaces
- Assistive listening devices available
- Service animal friendly
- No outside food or beverages
- No recording or photography during performances
- Late seating during performance intermissions only
- Business casual to formal attire recommended
- Children 3 and older require ticket
- Babes-in-arms not permitted
- Recommended age varies by performance type
- Parental discretion advised for mature content shows
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