- Main Box Office: (804) 592-3400
- Administrative Office: (804) 592-3500
- Located at main box office entrance
- Valid photo ID required for pickup
- Can be retrieved up to 1 hour before performance
- Unclaimed tickets returned 15 minutes before show time
- On-site parking garage available
- Street parking in surrounding downtown area
- Nearby public parking lots
- Rates vary ($5-$15 depending on event)
- Accessible parking spaces marked near venue entrance
- Wheelchair accessible seating on multiple levels
- Companion seats adjacent to wheelchair spaces
- Assistive listening devices available
- Service animal accommodation
- No outside food or beverages
- Photography/recording typically prohibited during performances
- Business casual to formal attire recommended
- Electronic devices must be silenced
- Late seating at discretion of venue staff
- Children under 5 generally not recommended
- Age restrictions vary by performance
- Children 12 and under must be accompanied by adult
- Some shows offer special family/youth pricing