Unfortunately, the Event Organizer has had to cancel your event. No action is required to obtain a refund. It will be processed to the original method of payment used at time of purchase, once funds are received from the Event Organizer, which is usually completed within 30 days. If the Event Organizer is offering a credit option, it will be visible within the Event Details of your order, which can be found in your Ticketmaster account. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our Purchase Policy for more information.
- Main Box Office: (206) 684-7200
- Guest Services: (206) 684-7200
- For event-specific inquiries, contact the event promoter or team directly
- Will Call windows open 1-2 hours before event start time
- Valid photo ID required to pick up tickets
- Tickets must be picked up under the name of the person who purchased them
- Online or phone confirmation recommended
- Peak times may have longer wait periods
- Parking available in surrounding downtown Seattle lots and garages
- Pike Place Market Parking Garage nearby
- Street parking available (check signs for time limits)
- Paid parking required in most downtown areas
- Arrive early for premium parking options
- Public transportation (light rail, buses) recommended
- Wheelchair accessible seating throughout venue
- Accessible restrooms available
- Accessible parking spaces in nearby garages
- Companion seating provided
- ADA accommodations available upon request
- Elevator access to all levels
- Contact box office in advance for specific accessibility needs
- Valid ticket required for entry
- Age verification may be required for certain events
- Bag policy varies by event type
- No outside food or beverages typically allowed
- House rules enforced by venue staff
- Refund and exchange policies per ticket type
- Respect other guests and follow venue safety regulations
- Age restrictions vary by event type and content rating
- Children under 2 may not require tickets for some events
- Family-friendly events clearly designated
- Unattended minors not permitted
- Parental guidance recommended based on event content
- Check specific event details for age requirements
- Valid ID required to verify ages if necessary