Unfortunately, the Event Organizer has had to cancel your event. No action is required to obtain a refund. It will be processed to the original method of payment used at time of purchase, once funds are received from the Event Organizer, which is usually completed within 30 days. If the Event Organizer is offering a credit option, it will be visible within the Event Details of your order, which can be found in your Ticketmaster account. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our Purchase Policy for more information.
- Main Number: (206) 753-8000
- Box Office: (206) 341-1000
- Located at main box office entrance
- Valid Photo ID required for pickup
- Can be retrieved up to 2 hours before event start time
- Online and mobile ticket options available
- On-site parking garage available
- Street parking in surrounding downtown Seattle area
- Nearby public parking lots
- Rideshare drop-off/pickup zones
- Public transit recommended
- ADA compliant seating throughout venue
- Wheelchair accessible sections
- Companion seats available
- Assistive listening devices provided
- Service animal friendly
- No outside food or beverages
- Clear bag policy enforced
- No professional cameras
- No weapons
- No smoking inside venue
- Valid government-issued ID required for age-restricted events
- Children under 2 typically free on lap
- Children 2-12 often require child ticket
- Accompanying adult required for minors
- Age restrictions vary by event type