Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the [original method of payment](https://help.ticketmaster.com/hc/en-us/articles/9614074869009) used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our [Purchase Policy](https://help.ticketmaster.com/hc/en-us/articles/10465798887953-Purchase-Policy) for more information.
Venue Info:

915-747-5234 UTEP events only.

Available during business hours at University Ticket Center On game day available at the Sun Bowl Box Offices 2 hours prior to game time. Picture ID and the credit card used to order the tickets will be required.

Limited parking available adjacent to the stadium.

- Multiple wheelchair accessible sections
- Companion seats available
- Elevators to upper levels
- Designated ADA seating throughout stadium
- Accessible restrooms on multiple levels

Venue has a Clear Bag Policy. No Cameras or Videocameras allowed. No Coolers, Drinks, or Food allowed to be brought into the stadium. Customers may bring binoculars. No Re-entry.

Children 2 years and older require a ticket.

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