Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the [original method of payment](https://help.ticketmaster.com/hc/en-us/articles/9614074869009) used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our [Purchase Policy](https://help.ticketmaster.com/hc/en-us/articles/10465798887953-Purchase-Policy) for more information.
- Located at main casino entrance
- Valid photo ID required for pickup
- Available during standard casino hours
- Typically open 1 hour before events
- Free on-site parking
- Large dedicated parking lot
- Well-lit and monitored parking areas
- Complimentary valet parking available
- Designated spaces for handicap and electric vehicles
- Wheelchair accessible gaming areas
- Accessible restrooms
- Wide pathways between gaming machines
- Assistance available upon request
- Compliant with ADA guidelines
- Must be 21+ to enter casino
- Valid government-issued photo ID required
- Appropriate casual attire
- No outside food or beverages
- No weapons permitted
- Non-smoking areas available
- No individuals under 21 allowed in casino areas
- Children not permitted on gaming floor
- Kids allowed in designated restaurant areas with adult supervision
- No childcare services provided
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