PRINS Heaven Or Hell Tour

Refund Process: For all tickets booked online or by phone, the credit card used in the booking will automatically be refunded. Please allow up to 5 days to receive your refund. If you made your booking at a Ticketmaster outlet please return to the original outlet where the booking was made with your ticket(s) and credit card used to purchase in hand to obtain your refund. Did you know the Ticketmaster FAQ page lists answers to commonly asked questions and the latest event info? Add it to your bookmarks and stay on top of the latest news regarding your event. Visit www.ticketmaster.co.nz/help to visit the Ticketmaster FAQ page.

- Main office: +64 3-477-1335
- Venue administration: +64 3-474-8300

- Located at main entrance lobby
- Valid photo ID required for pickup
- Available 1 hour before performance start time
- Tickets held until 15 minutes before show time

Pay-and-display parking is available in the immediate area surrounding the Dunedin Town Hall and several car park buildings are available in the town centre. There is no dedicated parking for the Glenroy Auditorium.

There are no designated wheelchair spaces at the Glenroy Auditorium, but wheelchair seating can be arranged on ground level. To purchase wheelchair spaces please contact the Ticketmaster Contact Centre on 09 970 9711 or visit www.ticketmaster.co.nz/help. Mobility Access to the Glenroy Auditorium is through the main entrance on Harrop Street.

Lost Property: If you lose a personal belonging at an event, please fill out the lost property form on the Dunedin Venues website (https://dunedinvenues.co.nz/lost-property/). Dunedin Venues will be in touch regarding your items. We recommend arriving at least 20 minutes before the event starts to avoid queues and to allow for sufficient time to find your seat. A selection of beverages and snacks are also offered at the Glenroy Auditorium and provide a great opportunity for guests to arrive early and enjoy a drink before the show.

Please check event listings for details that may apply to children for the event. All children under the age of 14 must be supervised by an accompanying adult as required by New Zealand Law.